Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Move to S3 messes up embedded gallery images in Pages
- Last reply by Jim M,
22,532 topics in this forum
-
- 1 follower
- 1 reply
- 260 views
So I've been looking around as I'd like to work some on some custom plugins, and I can't really find much documentation / really any explanation of how the process works. I see I found the 'Creating plugins' and 'Creating applications' guides... but both are empty... Are there any resources for would-be devs?
Last reply by Tom Irons, -
- 1 follower
- 7 replies
- 171 views
Anyone else experiencing issues with the 'all activity' auto updates no working as intended? I have to manually refresh now to get the updates.
Last reply by Tom Irons, -
- 0 replies
- 159 views
Recently upgraded from 3.4.9 to 4.1.9 and one issue that is causing me fits is the new URL format. Google is reporting broken links, users upset.... Old link: http://<forum homepage>/index.php?app=downloads&showfile=<file id number> New link: http://<forum homepage>/index.php?app=downloads&module=downloads&controller=view&id=<file id number> which is further changes to the newer friendly url. My question, do the background scripts parse over the posts and correct these links to the new format, has someone done a script to run through the posts database and find all these broken links and correct them and lastly, will…
Last reply by xplanedotorg, -
- 0 replies
- 163 views
Is there a way to turn this: into this? https://sondorsforum.com/custom404/index.html Already made the change in .htaccess (works fine) -> https://sondorsforum.com/abc.jpg
Last reply by knightsystems, -
- 1 follower
- 1 reply
- 157 views
I am using a database with IP.Content which is set to display records in a blog-like fashion on my homepage. Seeing as how some of the displayed thumbnails are way too big, I decided it would be best to have thumbnails resized to 270 x 270, by editing the Max Images Dimension To Display to 270 x 270 and clicked the Rebuild Exisiting Images link. It says the conversion will be done in the background and nothing else shows to confirm that the conversion has been completed. I go back to my homepage, refresh the screen and the thumbnails still do not appear to be resized. I cleared all cache data on my browser to include images, restarted the browser and still, the …
Last reply by xper, -
- 1 follower
- 1 reply
- 161 views
Is there a way that I can change the default profile picture for newly registered members on my forums to something custom?
Last reply by opentype, -
- 1 follower
- 0 replies
- 134 views
Is there any way to select repeating events that occur on the second Saturday of each month?
Last reply by GoAncestry, -
- 1 follower
- 0 replies
- 168 views
Exactly like the title says... Is there any way to throttle back amount of emails in a period of time?
Last reply by Mopar1973Man, -
- 2 replies
- 229 views
We want to set the minimum amount of characters to search for to 3, how can we do this? (Both for member search and content search). There have been issues with people having "fun" with blank searches that seem to take up a lot of resources.
Last reply by Canicus, -
As much as I love IPS4, the lack of SSO through wordpress and IPB is awful for my community. I should have waited. Is it possible to go into the login handlers through IPS4 and connect my wordpress site login with my IPS board through external database?
Last reply by Jason Brown_41238, -
- 1 follower
- 4 replies
- 218 views
Hi I just did an update to the latest Version and while in the main theme everything is fine, my child theme where I changed the colors has an issue with the new unread content view... it looks like this Anyway to fix this without redoing the theme? Its really just based on the standard theme without any code changes.
Last reply by Doped_Wizard, -
- 1 follower
- 2 replies
- 135 views
Hello ! I've just upgraded to version 4.1.9 and I found I have a few missing text. For example, in quotes, the text which says "On 5 septembre 2013 at 6:53 PM, Albert said:" doesn't appear. Here is a screenshot : It does appear if I choose to use English language, so I believe the translation doesn't exist ? I tried to translate it in the ACP/Customization/Languages, then French, then Translate and clic on the "Untranslated" button, but I can't find it... Can you tell me how to fix this ? Thank you !
Last reply by SecondSight, -
- 5 replies
- 258 views
I have disabled uploading and customization of the cover photo, but I want to add a default generic background for everyone. Is this possible?
Last reply by Tom Irons, -
- 14 replies
- 316 views
Hi, on my Forum I have a jquery based popup, which notifies users about new posts on my website. After the last update (from 4.1.8 to 4.1.9) it does not work well anymore. It freezes my forum homepage for at least 10 seconds, then it shows up (it was showing up immediately before the upgrade) but I can't open the user's menu. Has something regarding jquery changed? Thanks Alex
Last reply by Pegasus83, -
- 10 replies
- 240 views
Just realized that most of the other 4.1.x versions are showing the "Like" system and the ability to like posts and see who has liked them when viewing. My 4.1.9 board has nothing like this showing. Is this CSS I'm missing? A plugin I need to install? A glitch...?
Last reply by Tom Irons, -
- 14 replies
- 250 views
When we have forums that for certain member groups can be viewed but posts within them cant be viewed we can add a message. However the message always shows an error code after it and also says, sorry there is a problem which I think makes it appear as though something is wrong with the site ( if you get my drift) . SO... does anybody know how we can remove these things so we simply have our own message which is much nicer and I think would be much more professional?
Last reply by Adlago, -
- 0 replies
- 142 views
I have an older 2.3.6 board.. that I would like to import the members into 4.1.9. Is doing it via the database the only way to do it? Is there a simpler method?
Last reply by speed-driven, -
- 1 follower
- 4 replies
- 183 views
I have something like 30 plugins, a theme that completely redesigns IPS as well as a CK Editor theme. Will the latest update break any of this?
Last reply by Ausy, -
- 1 follower
- 2 replies
- 178 views
I don't want users to be able to upload anything for the site. How do I turn that feature off? For both regular attachments as well as profile photos/avatars.. etc
Last reply by speed-driven, -
- 1 follower
- 7 replies
- 155 views
Hi I know how to make toolbars in customization/editor/toolbars.... but this doesnt give me a full toolbar inside forum descriptions, which remain very basic and if I add an image for example I cannot center it. Thanks if you can help
Last reply by kar3n2, -
- 1 follower
- 0 replies
- 167 views
My organization has a large number of members who will be accessing this forum through screen readers, the text editor has a pop up "hold ctrl and right click for more options" which is all a screen reader user is hearing when they reach this field. Does anyone know any way to change this text?
Last reply by Benetech, -
- 2 followers
- 4 replies
- 156 views
Hello ! Is it possible to prevent one of my board's forum content from appearing in the side blocks ? Thank you.
Last reply by SecondSight, -
- 1 follower
- 1 reply
- 136 views
I want to have multi listing pages for job section 1 Based on Engineering Domain Chemical engg Civil engg Computer sci Mechanical engg 2 Based on country India United states United kingdom I want to have a top navigation say Jobs and then country or branch or branch or country each page say chemical engineering India will have a code to fetch jobs How can I integrate such listing in IP Board Pl advise Regards Saurabh
Last reply by Saurabh Jain, -
- 1 reply
- 129 views
Hello all, Now all of a sudden, my Google Ads do not show up on my homepage WHILE on mobile view. However, if I navigate to any other part of the website, the ads show up while in mobile view. It is only the homepage they do not show up. Desktop view, everything works without a problem. Any reason why the ads will stop working on the homepage while on mobile view only?
Last reply by LDDG, -
- 2 followers
- 2 replies
- 145 views
Just like the title says is there any way to blacklist the use of some email domains? Some email companies I'm really getting sick and tired of fighting all the time for being removed from blacklist because members are lazy. I've notified members on the site that we send out monthly newsletters and presto without fail we end up blacklisted. So I'm to the point I want to block the use of these email domains on the site because I'm unable to be removed from the blacklist at this time. Rather fed up with free email accounts.
Last reply by Mopar1973Man,