Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.2k posts
- 7 followers
Problems related to your server or other classic, self-hosted edition issues.
- How to merge 2 Invision Self-hosted Communities
- Last reply by Marc Stridgen,
22,464 topics in this forum
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- 1 follower
- 3 replies
- 367 views
Right now I get a notification to say that "somebody" liked a post of mine. So I click on the notification to go to the post: It tells me one person liked, but doesn't say who and theres no link to check?
Last reply by pequeno, -
- 5 followers
- 20 replies
- 624 views
I'm trying to set it up to have all my attachments on S3. It doesn't work for me, and support won't help me. They say I need to contact Amazon. Amazon don't give tech support on their standard package. I've setup a bucket, setup the access key and secret key and it doesn't work. I get broken links for the images and the logs are full of errors. Cant move file, can't delete file, but it ended up deleting all the uploads form my server. Invision support told me to add extra permissions, but when I do this it gives errors. The whole thing is double dutch to me and wish I'd never started this. Any words of wisdom? Did you just add the API access key and secret …
Last reply by Kjell Iver Johansen, -
- 2 replies
- 141 views
Is there any where you can suspend a member from posting for a period .... We have a few high rate member that every now and then go off the rails and on the old firmware we would stop them from posting for a period of time. Can this be done with the new firmware and is there a application or plugin we can install that will allow a mod to use..? Thanks
Last reply by Philip Gaines, -
- 0 replies
- 149 views
Is it possible to make internal links in post to open in a new tab or window? Thanks!
Last reply by Huiwu, -
- 13 replies
- 308 views
Hi everyone, Is there anyway to install back "Google" to "Login Handler" under AdminCP > System > Login Handler? I accidentally deleted it from there. Please advise. Thanks
Last reply by pxg.me nick, -
- 1 follower
- 2 replies
- 190 views
Fatal error: Class 'IPS\Xml\XMLReader' not found in /applications/core/modules/setup/upgrade/applications.php on line 92 Trying to upgrade to latest ipb4 update, uploaded all the files manually through ftp, continued upgrade and when logging in get this error. Anyone have a suggestion or clue to what I need to do? Or do I make a support ticket?
Last reply by Don Ruth, -
- 2 replies
- 158 views
I've seen this on another forum, it detects if a member is signed in or not and gives them the option to register or sign in. Anyone know how to do this, I'm thinking a widget I could add to Pages. ????
Last reply by Lenny Warren, -
- 5 replies
- 240 views
I would like to disable the option users have to Import photos from URL in their profile.
Last reply by Flitterkill, -
- 1 follower
- 1 reply
- 172 views
It would seem logical there should be a "Follow" button on a users profile, but it's not there, and if it's possible to add or change what appears, I can't seem to find it anywhere. Is anyone aware of a hack to shoehorn a button into the hover cards? See attachment.
Last reply by Christian Anderl, -
- 0 replies
- 129 views
I was wondering- is there a way.... If I ask on facebook and other social media to sign in on my site and every day or say every week - I give away gifts to members...who participated?
Last reply by Saurabh Jain, -
- 2 followers
- 4 replies
- 162 views
Hi, Here is my problem. I created an exact clone of my install for debugging purposes on a different URL, and now this second test install is sending out emails to all users, so users get all notifications twice, one from the official install and another from the test install. I am wondering how I could prevent this from happening. Maybe there is an SQL query that I could run? Or maybe I could set the default for notifications to not include email notifications and run a tool to set all users to this new default? The main issue is with digests and email notifications for topics and forums. I wanted to simply wipe out these, but I don't know how/where. …
Last reply by Gabriel Torres, -
- 1 follower
- 2 replies
- 130 views
I'm adding pages to my menus, but if I go over one line it obscures the breadcrumb. Any idea how to pad this out?
Last reply by Lenny Warren, -
- 1 follower
- 2 replies
- 150 views
I am unsure why, but when users visit my website as guests (http://mutualmemoir.com/) they are redirected to a forum (Site News) automatically. All plugins/apps are turned off-- hence the appearance of my site right now. Is there a setting that could be doing this? Once guests log in, they can view the index. Thank you in advance for your help!
Last reply by Trevor Brandt, -
- 1 follower
- 2 replies
- 136 views
Hello, Is there a way where once a member is put in a new Group, he will receive a new Automated eMail or in-forum message with specific information? Have a nice day all
Last reply by Savagebeard, -
- 1 follower
- 2 replies
- 249 views
Hello, I received a message this morning from Google Webmaster Tools warning me about an increase of server errors on our website. It turns out that forum URLs with accented characters all return a 500 error. An example can be found here: http://www.icy-veins.com/forums/topic/22529-gamescom-interview-with-kaéo-milker-and-travis-mcgeathy/ It seems to have started after installing 4.1.14.2. Any idea? Thanks a lot in advance, Damien
Last reply by vedatis, -
- 2 followers
- 1 reply
- 200 views
Hi I upgraded my boards but forgot to add the emoticons in and when the posts rebuilt they left out the emoticons. Now i have uploaded them how can i rebuilt the posts to reflect them? I giess messages will also need rebuilding. thanks
Last reply by TSP, -
- 2 followers
- 3 replies
- 202 views
Hi everyone, As i have contacted InvisionPower and they apparently dont have copys of older software so i am going to ask the community, does anyone have a copy of the 4.1.13.1 Version or something in the versions of 4.1.* but not the latest 4.1.14.1 as i updated to 4.1.14.1 and broke 3rd party stuff, so i want to downgrade.
Last reply by TSP, -
- 3 followers
- 2 replies
- 194 views
Why google indexing: /topic/*?do=getNewComment /topic/*?do=getFirstComment /topic/*?do=getLastComment /topic/*?do=findComment I need to index only */topic/ Anyone else have this problem? In search results I see 5 different links in the same topic page. It's very bad for SEO.
Last reply by TSP, -
- 2 followers
- 6 replies
- 223 views
So I have something of an issue. I've got a database of players for an online game, where you can use an e-mail multiple times to register. Now say my in-game Administrator account is Administrator125, and I decided to make my forum account Admin. Using the current External Database Login Handler feature, a player could create the Admin account in-game, and log in to my Admin forum account using their game credentials. This is obviously a huge security hole and doesn't just affect forum admins/moderators. Does anyone have any ideas or methods to avoid such a thing from happening? Say, if the username/account already exists in the for…
Last reply by TSP, -
- 2 followers
- 2 replies
- 170 views
I have come up with hybrid app idea for my board http://mechanical-engg.com You can test as a guest - please do not sign up if you are not a mechanical engineer Android Mobile app https://play.google.com/store/apps/details?id=com.app.mechanicalengineering IOS mobile app https://itunes.apple.com/in/app/mechanical-engineering-forum/id1069752933?mt=8 ---------------------- Similarly has been made by me for https://play.google.com/store/apps/details?id=jain.news.pramanik&hl=en =---------------- I can send push notifications manually............... I was wondering how to integrate the user notifications of IPS with …
Last reply by TSP, -
- 1 follower
- 10 replies
- 279 views
Hi A member was accidentally flagged as a spammer which has hidden all their posts / blogs, despite me setting them to not being a spammer their posts etc remain hidden, is there an easy way to undo all of this? Thanks Marc
Last reply by Philip Gaines, -
- 1 reply
- 360 views
So I set everything up at both the keyCAPTCHA website and in the ACP and then this message shows where the security check should be: I'm on CIC and so there are two domains for the site. I tried both the IPS default and my own. Example: http://revolutions.chroniclesofthedas.com/index.php?/forum/30-support/&do=add Am I missing another setting?
Last reply by Simon Woods, -
- 2 replies
- 146 views
Hello, One friend informs me in v4 you have change Logins = Public Name ! How return to older method Logins ≠ Public Name ?
Last reply by NoSpy, -
- 2 followers
- 3 replies
- 130 views
Being a participant on many forums over the last 15 years, I have seen where they actually have a "Preference" area within the members account. And in that preference area there is a way for the member to tweak their own theme a bit, to see the colors they want during their interaction on the forum, even text size. For example, we may have a color blind member, who needs to tweak a shade of color a tad to better see the text or some controls. Does anyone know of a third party plugin or application that may accomplish this? Thanks for any feedback John
Last reply by JohnCourt, -
- 0 replies
- 127 views
Hi, I have started using commerce and am struggling with either the lack of features, or me not being able to find the features I want. On wordpress with woo commerce I have an easy way to bulk print a single sheet per completed order that has shipping label at the top and a packing note/delivery note one bottom. I can print all my days/weeks orders at once and it is very easy to manage. Even if I don't want to print them all at once I can still print individual orders from 1 screen. Additionally, when I get an email it includes a shipping address, so if i'm not at home I can still process orders easily and everything I need to know arrives in my…
Last reply by BenCurry,