Technical Problems
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
22,544 topics in this forum
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- 2 followers
- 6 replies
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Uploaded some PNGs as custom emoji flags in a new Politics category but they are getting misplaced after a few days repeatedly even after re-uploading them. All that is left in the emoji dropdown is texts like :emoji-party: and such. In the topics these emojis were posted, they are left as the same text :emoji-party:. The custom emojis uploaded into another category (Emoticons) are intact so far. On CiC. Please advise...
Last reply by WebCMS, -
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- 1 follower
- 4 replies
- 331 views
When a member makes an anonymous post, their post appears five times after this error appears on the frontend: [[Template forums/front/topics/topic is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] There are no modifications to that template file, and no option to revert because of that. Caches have been cleared. The system log contains: TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /home/everybum/public_html/community/system/Content/Comment.php on line 1360 (0) #0 /home/mysitename/publ…
Last reply by Mick23, -
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- 2 followers
- 10 replies
- 954 views
I use Viglink on my cloud plan forums. I no longer see any Viglink options in Admin CP. Is the Viglink compatibility going away? Will my forum still add my viglink code to links posted on the forum? Kinda freakin out here.
Last reply by Jim M, -
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- 3 followers
- 12 replies
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TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /public/system/Content/Comment.php on line 1360 (0) #0 /public/system/Content/Comment.php(1360): IPS\forums\_Forum->setLastComment() #1 /public/applications/core/extensions/core/Queue/MemberContent.php(137): IPS\Content\_Comment->changeAuthor() #2 /public/system/Task/Task.php(54): IPS\core\extensions\core\Queue\_MemberContent->run() #3 /public/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue() #4 /public/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\sys…
Last reply by Daniel F, -
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Tested on 4.7.15 Steps to reproduce... Create a new event with a start date of 1st February 2024, and start time 9pm and end time 10pm Save the event Result: Edit the event and set it to repeat daily Save the event Result:
Last reply by Marc Stridgen, -
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- 2 followers
- 7 replies
- 428 views
When a person, who has never visited our website, pays for a product on our site, and chooses not to save the credit card information on the checkout page, "Guest" is passed to our payment gateway, Stripe, as the payer's name. Also, the payer's email address information is missing. This causes additional work for our accountant, who must look up the payer's name, for our accounting system. Please pass the payer's name and email address for all transactions. Attached is a screenshot from our test Stripe account. We are on IPS version v4.7.14 You can duplicate the error by going to our development site. Typically, the person starts by selecting the Parent Members…
Last reply by Marc Stridgen, -
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- 1 follower
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On Bulk Mail, I checked the Member Filters (it does show some members who will receive the mail) and clicked Save. Then clicked Proceed. This I did over 6 hours ago but Bulk Mail list still shows "Not Started" under Sent On and Time Taken columns and "0 Members" under Sent To. How long does it take to send out the email? On CiC
Last reply by WebCMS, -
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- 2 followers
- 12 replies
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Trying to install the update from my location (not at the server location) and I get the following error: "There was an error downloading the files to your server" My hoster tells me his log is showing: Thu, 25 Jan 2024 08:55:18 +0000 Exception::0 Could not list the files in the zip #0 /home/rhocar/public_html/admin/upgrade/extract.php(643): Extractor->extract(0) #1 {main} We have downloaded the zip file and that file is definately present. Any thoughts ? Alan :
Last reply by teraßyte, -
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- 3 followers
- 10 replies
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It seems when using a Pages Database filter for a corresponding database on a page, there are some issues in what is presented/selected in the filtering vs what is presented in the records list. The record count displayed does not reflect the filtered record count but rather the total unfiltered record count in the database. If you set field defaults, they are highlighted in the filter but not actually filtered on If you clear a field default, the records will be filtered correctly, however the filter state will show the default is selected Ultimately there are just several disjoints between the state of the filter and the actual results.
Last reply by opentype, -
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- 2 followers
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I know I messed up because of the mass move/delete bug. I did a database restore, but I wasn't able to bring everything back. I know the comments themselves are gone, but I'd like to at least recreate the forum threads where they would reside. Content -> Databases -> [database name] -> Forums tab suggests that I could rebuild the topic content and it would recreate those missing threads. It doesn't seem to work. The category I'm most concerned about and can be used as an example is Ford: The Articles category - https://www.cheersandgears.com/articles/news/ford/ The Forum category - https://www.cheersandgears.com/forums/forum/45-ford/ …
Last reply by CheersnGears, -
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Howdy folks, hoping to get some help here soon, I attempted the latest upgrade and my site went to this page: https://thepatriotwoodworker.com/main/ Screenshot below, showing where it's stuck at, it's been this way for about 5 minutes, any help is greatly appreciated 🙂 I tried visiting the upgrade process again but to no avail.
Last reply by Marc Stridgen, -
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I was trying to remove members without any activity in last 12 months as every month, but theres some error when i try to run background processes now 🤔 This has never happened before 🤔 version 4.7.15 The URL of page the error occurred on was https://www.techforum.cz/admin/?app=core&module=system&controller=background&do=process&csrfKey=bbe5cebf20a400d64c8b19f51a963e97&mr=1 TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /srv/www/sites/techforum.cz/www/system/Content/Comment.php on line 1360 (0) #0 /srv/www/sites/techforum.cz/www/system/Content/Comm…
Last reply by Adriano Faria, -
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- 1 follower
- 8 replies
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Duplicate entry '1708' for key 'PRIMARY' /homepages/10/d525861202/htdocs/public_html/wvpwu/system/Application/Application.php::1835 REPLACE INTO `core_tasks` ( `app`, `key`, `frequency`, `next_run` ) Listed is the error that pops up during the upgrade process. Tried clearing cache and starting the upgrade again with no success.
Last reply by WVPWU, -
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- 2 followers
- 5 replies
- 349 views
Hi, I have an issue with the task not running Locked Task: dailyStreamSubscriptions. Can you take a look?
Last reply by beats23, -
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- 1 follower
- 2 replies
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on one of my sites I have 2 options listed in the Login and Registrations page, Standard and Google: but on others, I have more options with 2 Standard methods: Just wondering why that is. I've only ever used Standard, Twitter and Google.
Last reply by The Old Man, -
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- 3 followers
- 6 replies
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Hello, I have the Outdated 3rd Party application Member Map and I want to remove it. Pity enough I can't. When I click the un-install button I get "This page does not work error 500". I have disabled the application 2 years ago. Please can you give me a solution for this? Most Regards, Walter
Last reply by RextonXVT, -
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Gallery : Exif Tags removed when a user modifies the data of an already uploaded photo Hello everyone. I have already reported the case but it has not been resolved. Gallery. When a photo is uploaded the Exif TAGS are perfectly displayed. But if the author of the photo subsequently changes the title or description of the photo, when saving, the Exif TAGS are completely removed. I think it's a bug. A photo uploaded without description with complete Exif And then, when I change description Exif removed. My website is a photographer community. Exif TAGS are very important for us. Thanks in adva…
Last reply by Marc Stridgen, -
I see a link to an URL on our site as one of the results of a Google search, and when I click it all I get is a reddit embed. No suite wrapper. The URL in the Google SERP looks like this: https://www.my-site-name.com/index.php?app=core&module=system&controller=embed&url=https://www.reddit.com/r/name-of-the-reddit-thread
Last reply by David N., -
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- 3 followers
- 3 replies
- 404 views
Not sure how to address this system error... when I click on the System Error I see the following #0 /eventguyz.com/system/Member/Club/Club.php(1418): IPS\_Log::log() #1 /eventguyz.com/applications/core/tasks/clubrebuild.php(58): IPS\Member\_Club->nodes() #2 /eventguyz.com/system/Task/Task.php(375): IPS\core\tasks\_clubrebuild->IPS\core\tasks\{closure}() #3 /eventguyz.com/applications/core/tasks/clubrebuild.php(44): IPS\_Task->runUntilTimeout() #4 /eventguyz.com/system/Task/Task.php(274): IPS\core\tasks\_clubrebuild->execute() #5 /eventguyz.com/system/Task/Task.php(237): IPS\_Task->run() #6 /eventguyz.com/applications/core/interface/task/t…
Last reply by Marc Stridgen, -
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I’ve reported this already in September in a reply, but it might not have gotten attention this way. Steps to reproduce: visit an Invision Community website with Discovery as the homepage (like the one I link with this topic) and stay on the homepage delete all stored cookies if there are any Reload the page so the cookie bar appears on the homepage. Click Accept Cookies Result: Cookies get saved but the activity feed is removed and a page with an empty body is loaded (see screenshot) I can consistently replicate this on all my communities with Discovery as the homepage. It only happens for the root page “/”, not “/discover/6/"…
Last reply by opentype, -
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- 2 followers
- 2 replies
- 387 views
https://invisioncommunity.com/forums/topic/475949-uncaught-exception-when-page-query-param-is-invalid/?page=5%0a causes an uncaught exception because it tries to construct it with path /page/5%0a, which is invalid. You already guard other usages of the param with intval, so you probably want that here too.
Last reply by Marc Stridgen, -
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- 5 followers
- 19 replies
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occasionally get the below error triggered it seems if no timezone is present in the users ipsTimezone cookie [22-May-2022 05:25:49 UTC] PHP Fatal error: Uncaught Error: Attempt to assign property "timezone" on null in /home/huh/html/system/Member/Member.php:183 Stack trace: #0 /home/huh/html/system/Log/Log.php(107): IPS\_Member::loggedIn() #1 /home/huh/html/init.php(1015): IPS\_Log::log() #2 [internal function]: IPS\IPS::exceptionHandler() #3 {main} thrown in /home/huh/html/system/Member/Member.php on line 183 looks like this is now causing the php error in Php 8.0 if ( !static::$loggedInMember->member_id and isset( \IPS\Req…
Last reply by Marc Stridgen, -
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- 2 followers
- 8 replies
- 534 views
Hi, I'm trying to user Zapier to add a secondary group to users but Zapier keeps returning the error "3S291/2". Has anyone else experienced this? Zapier's troublehshooting suggests this is an Invision specific issue, not a generic Zapier one. Thanks, Nigel
Last reply by Marc Stridgen, -
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- 3 followers
- 8 replies
- 602 views
In the latest 4.7.14 version, the template core > front > global > siteSocialProfiles was changed to add support for X (former Twitter) share link, but the <LI> element was mistakenly changed to an <A> element instead. 4.7.13 version: <li class='cUserNav_icon'> 4.7.14 version: <a class='cUserNav_icon'> You can easily compare it in the Theme Differences tool, too: https://invisioncommunity.com/index.php?app=core&module=system&controller=plugins&do=diff
Last reply by Marc Stridgen, -
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- 2 followers
- 19 replies
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I have a case where, in an effort to get work done during down times, I am creating threads for future publish. Threads with a future publish date are fine as long as they post when that future date is set. Threads that are set to future publish and I then need to 'Publish' before the set time (by utilizing the 'Moderation Actions' button at the top of said thread (utilizing the 'Publish' option)), do not hold a cookie that sets your read posts. By clicking the 'Unread Posts' button, no matter where you were/are in the thread, you are taken to the first post. I have inspected this on several browsers and it is not browser specific. As an aside, there is no 'Publish'…
Last reply by Marc Stridgen, -