Jump to content

Support Ticket Notifications 1.0.0

$5

   (3 reviews)
Callum MacGregor
 Share

2 Screenshots

I personally really like the support ticket system in Commerce, however one thing that has always annoyed me is that users don't get notifications when a staff member replies to their ticket.

This application will notify the user (either by inline notification or email, depending on their settings (defaults to inline)) that their ticket has had a reply and will take them to it if clicked.

 

 

What's New in Version 1.0.0   See changelog

Released

Support 4.4

DM me for support.

 Share
Previous File Export Payouts to CSV
Next File (SD) Game Keys Store

User Feedback

You may only provide a review once you have downloaded the file.

Semenedar

Semenedar 21

   2 of 2 members found this review helpful 2 / 2 members

And LAST!! 🙂 🙂 Thank you for this modification. I missed it very much. Works great on IPS 4.3.6

Link to review
CoffeeCake

CoffeeCake 1,216

· Edited by Paul E.

   1 of 1 member found this review helpful 1 / 1 member

Works for replies on 4.4.9, yet note that it will not create a notification on ticket created/opened by a staff member. Missing that little bit to make it a full solution for us.

Edit: It turns out new tickets will create a notification, however only if you keep "send e-mail to user" checked when creating the ticket.

Link to review
Invision Community © 2023 IPS, Inc.
Ă—
Ă—
  • Create New...