Downloads Plus 3.1.0

• Do you want to empower your members to ask questions and receive detailed answers from other users before buying a file?  
• Do you want to provide better service by building a support system into the file manager?  
• Do you want a clean layout that packs all of these enhancements plus the default IP.Downloads information into a tighter space for mobile efficiency?  

DownloadsPlus is designed for communities with an extensive file system that sell or distribute files and want to find a smarter, faster, and more efficient method to support users! 

FEATURES
DownloadsPlus contains multiple new features in both the ACP and front-end.  Some of its major new features include:

• Support System - Build a support ecosystem around each file, which makes it simpler and easier to provide immediate assistance to users.  The support system contains advanced features such as auto-resolve, status updates, and private / public tickets.
• Q&A System - Build a question and answer system dedicated to each file, so members can ask questions before buying.  Other users can answer the question or identify that they have the same question too.  Admins can always control the answers (if incorrect or misleading) by deleting answers.  
• Tutorials - Build tutorials for each file.

New Features in the Downloads ACP setting:

• Auto-Resolve Time
• Status Update settings
• Enable Stores
• Limits for "Author's Other Files"
• Dplus Mailer

Features added to each download's category ACP setting:

• Enable Questions
• Question Permissions
• Only owners can answer questions
• Enable Support
• Require purchase before supporting 
• Support Permissions
• Tab order
• Enable Tutorials

Features added to each file's front-end:

• Details on its own tab
• Changelog on its tab
• Q&A is a new tab
  • Notifications when answered
  • Multiple answers
  • "I have this question too" by other users
  • Remove question / remove answer 
• Support is a new tab
  • Create new support report
  • "Click and hold" to edit support title
  • Version requirement on support tickets
  • Follow and Notification preferences
  •  Public or Private tickets
  • Filters to show only tickets you desire
• Tutorials
  • File Author can create Tutorials for their file
• Reviews on its own tab
  • visual stats
• Comments on its own tab
• Author's Other File (shows a carousel of author's other files).

All of these features natively integrate with your existing permissions, so it works seamlessly with your IP.Downloads.

ADVANCED FEATURES
Geek out with other cool features in DownloadsPlus:

• Auto Resolve - An advanced feature of the Support system.  Auto-Resolve is a setting to automatically close a ticket in X days if no response.  For example, if you have a support ticket where the last response is from the downloader and X days have transpired, the ticket is automatically marked as "Closed."  If you have a support ticket where the last response is from the uploader and X days have transpired, the ticket is automatically marked as "No Response."  
• Statuses - An advanced feature of the Support system.  Statuses can be customized to provide a built-in tracker for issues.  

HOW TO INSTALL
Please install or update like any other application.  

1. Navigate to ACP > System > Site Features - Applications.  
2. Click on "Install"
3. Select the TAR file and install.  

REQUIREMENTS
This file requires IP.Core and IP.Downloads.