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Downloads Plus 2.4.0

$45.00

   (4 reviews)

5 Screenshots

About This File

NOTE: PHP 7.0+ required for Downloads Plus 2.3.0+

 GENERAL DESCRIPTION

DownloadsPlus takes the default IP.Downloads and propels it to the max!  With a slew of new features, additions, and enhancements, it transforms your Downloads application into a one-stop shop for informational details, client support, and customer service.  DownloadsPlus provides awesome new features that expand your Downloads application.  No more support tickets in IP.Commerce.  No more questions and topics in IP.Board.  No more bugs in a custom tracker in IP.Pages.  No more searching for questions, problems, and tickets in multiple areas.  DownloadsPlus bring all of these resources together into a single spot directly accessible in IP.Downloads, which allows you to efficiently and intelligently manage all of your files directly from the file itself!   Buy the new DownloadsPlus application and supercharge your Downloads app!  

  • Do you want to empower your members to ask questions and receive detailed answers from other users before buying a file?  
  • Do you want to provide better service by building a support system into the file manager?  
  • Do you want a clean layout that packs all of these enhancements plus the default IP.Downloads information into a tighter space for mobile efficiency?  

DownloadsPlus is designed for communities with an extensive file system that sell or distribute files and want to find a smarter, faster, and more efficient method to support users! 

FEATURES
DownloadsPlus contains multiple new features in both the ACP and front-end.  Some of its major new features include:

  • Support System - Build a support ecosystem around each file, which makes it simpler and easier to provide immediate assistance to users.  The support system contains advanced features such as auto-resolve, status updates, and private / public tickets.
  • Q&A System - Build a question and answer system dedicated to each file, so members can ask questions before buying.  Other users can answer the question or identify that they have the same question too.  Admins can always control the answers (if incorrect or misleading) by deleting answers.  
  • Tutorials - Build tutorials for each file.

New Features in the Downloads ACP setting:

  • Auto-Resolve Time
  • Status Update settings
  • Enable Stores
  • Limits for "Author's Other Files"
  • Dplus Mailer

Features added to each download's category ACP setting:

  • Enable Questions
  • Question Permissions
  • Only owners can answer questions
  • Enable Support
  • Require purchase before supporting 
  • Support Permissions
  • Tab order
  • Enable Tutorials

Features added to each file's front-end:

  • Details on its own tab
  • Changelog on its tab
  • Q&A is a new tab
    • Notifications when answered
    • Multiple answers
    • "I have this question too" by other users
    • Remove question / remove answer 
  • Support is a new tab
    • Create new support report
    • "Click and hold" to edit support title
    • Version requirement on support tickets
    • Follow and Notification preferences
    •  Public or Private tickets
    • Filters to show only tickets you desire
  • Tutorials
    • File Author can create Tutorials for their file
  • Reviews on its own tab
    • visual stats
  • Comments on its own tab
  • Author's Other File (shows a carousel of author's other files).

All of these features natively integrate with your existing permissions, so it works seamlessly with your IP.Downloads.

ADVANCED FEATURES
Geek out with other cool features in DownloadsPlus:

  • Auto Resolve - An advanced feature of the Support system.  Auto-Resolve is a setting to automatically close a ticket in X days if no response.  For example, if you have a support ticket where the last response is from the downloader and X days have transpired, the ticket is automatically marked as "Closed."  If you have a support ticket where the last response is from the uploader and X days have transpired, the ticket is automatically marked as "No Response."  
  • Statuses - An advanced feature of the Support system.  Statuses can be customized to provide a built-in tracker for issues.  

HOW TO INSTALL
Please install or update like any other application.  

  1. Navigate to ACP > System > Site Features - Applications.  
  2. Click on "Install"
  3. Select the TAR file and install.  

REQUIREMENTS
This file requires IP.Core and IP.Downloads.

PHP 7.0+


What's New in Version 2.4.0   See changelog

Released

maintenance release for IPS 4.4 compatibility 




User Feedback

You may only provide a review once you have downloaded the file.


SJ77

· Edited by superj707

   7 of 7 members found this review helpful 7 / 7 members

This is a MUST have application for anyone who is using the badly neglected "downloads" app. While much of IPB 4 is mature and robust the downloads app seems it was developed for this marketplace here and NOT developed with the same flexibility as the rest of the IPB suite.  Downloads Plus corrects this by providing many things that are needed to run a GREAT market place on your site. This mod will give you features that you need and help make downloads better at doing what it does.

The developer is incredible. Very attentive to requests and seems to always be ready to help. Does @CodingJungle even sleep? In fact he was working on helping his customers on the day of his birthday. THAT is dedication you can trust!!!

IF you use downloads BUY THIS APPLICATION.   THIS IS A MUST OWN!!

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OldAssGeek

   4 of 4 members found this review helpful 4 / 4 members

Just what I needed since @superj707 mentioned the download app has so many missing features. The support system is just what I needed. With this it's tied directly to the file instead of a separate forum topic. My biggest problem was that you can't create support topics for files later on, so I forgot to choose the create forum topic for a category and anded up having 100+ files with no support topic. This app solved everything and added more features that are just great.

Looking forward to more updates and hopes for a feature to add custom tabs.

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jcdesign

   2 of 2 members found this review helpful 2 / 2 members

This extension is great if you want to customize more settings to Downloads. The biggest reason I purchase this was the tab order with review, comments and questions in the same line as details. Yes finally there is an option to disable file version that was prefilled with 1.0.0 every time when uploading new files. :)

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Circo

· Edited by Circo

   0 of 1 member found this review helpful 0 / 1 member

It has great potential but unfortunately it's got a bug, I had to uninstall it after just 1 day.  When you click the report this file link you don't get a text box, instead it just repeats the file description.  Kind of a bummer for $35 hopefully the author comes back around to fix the bug sometime soon.

Edit this is now fixed so I updated my review score.

Response from the author:

should be fixed now

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